- In 2008 there were two cases of police officers accessing data for their own purposes. One police officer used information to harass and intimidate an innocent woman; another used his access to criminal records to gain access about his partners’ family.
- In 2008 the Liverpool Lib Dem council obtained the phone records of the leader of the council opposition
- In 2008 councillors used the RIPA Act to put a family undersurvellience, including being followed, to see which school they should attend.
- In 2007 CCTV operators in Cardiff turned the cameras onto people’s homes and hotel rooms when they were supposed to be guarding the Welsh Assembly.
- In 2006 council CCTV operators were involved in taking zoomed in photos of people appearing in naked in photo shoots.
- In 2005 CCTV council operators in the UK used their cameras to repeatedly spy on a woman in her house and bedroom.
- in 2005 NCP CCTV operators were accused of filming a couple having sex and copying the film onto DVD.
- In 2004 police, along with a private detective agency, were involved in illegal phone tapes.
- In 2002 a BT employee was involved in tapping a celebrity’s phone
- In 2002 a WPC used police databases to locate a woman she believed was having an affair with her husband
Virgin Media joins the latest in the ever increasing group of companies and agencies companies who have lost personal data.
Virgin has stated that they have lost the the bank details of 3000 new customers.
All the customers who have had their data lost have been have been offered “credit file protection”, so that their accounts will be watched more closely and “automatic indemnity” – if a theft/fraud does occur on their account.
The data, as with other peices of media, was on an unencrypted CD which was lost during transfer, by hand, between Virgin Media offices on 29 May 2008
Apparently the Virgin Media policy states that customer data must be encrypted and transferred by FTP, and not copied onto media. What this shows is that while the policy may be correct people can, and do, avoid the policies.
There should be systems in place to prevent this occurring. There is dedicated software to prevent exactly this, and hardware solutions are even easier – remove the CD/DVD and USB ports from the machine that connects to all of the customer databases.
Under the Section 55 of the Data Protection Act this can be considered an criminal offence
Article VuNet , Computing , The Register